Hiring a Biller:
Internal or External?
Behavioral health agencies exist to help people heal, recover, and grow. However, to stay in business (and keep helping patients), every practice has to have an effective billing process. The basic choice then is whether to do it yourself via an internal biller or an external billing service. Both options can be the right solution for your practice as long as all of the costs and issues of each are clearly understood.
Deciding whether to hire an internal biller or partner with an external billing service is a big decision but one that has to be made quickly to ensure that revenue isn’t lost. If you’re debating between internal and external billers, consider what it would cost you to do both.
Key Members of Your Team
One of the keys to becoming a thriving, profitable practice is having the right billing team on your side. Clinics may hire one or more internal billers and keep them on staff or they might choose to hire an external billing service. Both can be great options but you need to choose the one that’s best for your practice’s needs, experience, and expertise to set yourself up for success.